KaffeExpert.dk review for Google & YouTube
Dec. 20, 2024
Update 20/12-24 Installed app again, not usefull and still the same issue. Can not even find my google merchant account in the app on shopify. I wonder what respons will be this time LOL Update. finally free listing was approved and products showing again. 2 days later it gets the same F...ng error with misinformation and all the same and NO there is not misinformation. This app is so completely useless!! Completely useless - google merchant center integration is bad. I have several webshops and suddenly my new webshop gets flaged and suspende formisrepresentation. And All info etc are 100% in good order with googles own standard. also NO help from google, but they clearly dont care as MANY MANY people state in here google are EXTREMLY vague about what issue i, I am 100% sure they dont even know themself. Also its AI bots 97% of the time that respons to you. and IF your lucky to get hold of a" real human, they dont do anything to help. Just dismiss everything! Worst company EVER and worst support EVER! I do so much hope The EU gets to divide alpabet and google browser in to small pieces. Google is a disgrace and harms alot of hard working and honest peoples living. maybe its time to stand together and sue them? I am already looking in to it with a lawyer.
Hi again! Our response will be to try and help you with your issue again from the basic information I can gather from this review. Did you submit a support case like we mentioned before? Doing it that way gives us all the information on your store, account, and steps taken, as well as permission to link accounts on your behalf, unlike here. If your Google Merchant Center account is not showing up in the dropdown, please make sure the Google Account you used on step 1 of installing the app is an admin on the Google Merchant Center account you are trying to connect. If you are trying to connect a subaccount, you should be an admin on that account, not the top level MCA. And again, if you can't get this to work, please send us a request to link that merchant center account. I can't do it on your behalf from a 1 star review, and the responses from a ticket you submit will be multiple days quicker resolution than writing reviews for help here. (Previous reply) Hi - I saw you installed and uninstalled the app multiple times, and I wasn't able to see an actual support case submitted. If you're still interested, you should submit a support request via this link: https://support.google.com/merchants/contact/shopify_3p_support_app That way I'll have enough information to see what you were being flagged for. Unfortunately by connecting and disconnecting multiple times over a couple days, any information I can see right now is a but hard to confirm without more information from you!