Gifts4YouAll review for Google & YouTube

1 / 5

Feb. 8, 2026

DO NOT TRUST THIS APP - IT'S FUNDAMENTALLY BROKEN I've spent over £100 on Google Shopping ads across multiple campaigns and received ZERO sales. Not because my products are bad, not because my store isn't optimized, but because this app is broken and Google refuses to fix it. Here's what happened: BROKEN CONVERSION TRACKING: The app shows "95 conversions" in Google Ads while my Shopify store shows ZERO actual sales The yellow warning "Verify your Google tag setup" has been there for WEEKS and won't clear, even after following all troubleshooting steps Google Ads is counting random events (page views, add-to-carts) as "conversions" instead of actual purchases This means Google's algorithm can't optimize properly because it has no real data MISLEADING NAVIGATION: The "Create campaign" and "Manage campaigns" buttons take you to Google Merchant Center instead of Google Ads This makes it nearly impossible to properly configure your campaigns I wasted hours trying to find settings that should be one click away NO APP UPDATES SINCE 2017: The app was launched in November 2017 and shows NO version history or update information Critical bugs reported by merchants in recent reviews (Dec 2025 - Jan 2026) are STILL not fixed Google has clearly abandoned proper maintenance of this app GOOGLE SUPPORT IS USELESS: Even Google's own support team doesn't understand how this app works (confirmed by other reviewers) They recommend "spending more" even when you've had zero results No accountability, no refunds, no solutions THE REAL SCAM: Every time a campaign failed, I blamed myself. "I must have set it up wrong." So I tried again. And again. Each time losing more money. But it was never my fault - it was Google's broken app the entire time. WHAT GOOGLE SHOULD DO (But Won't): Fix the conversion tracking so it reports ACTUAL purchases Update the app for the first time in 9 years Fix the navigation so buttons go to the right place Refund merchants who lost money due to broken tracking Be transparent about known issues MY RECOMMENDATION: DO NOT USE THIS APP. Save your money. Focus on Pinterest, Instagram, Facebook ads, or literally ANY other advertising channel. They all have better tracking, better support, and actually work. To Google: You're a trillion-dollar company that we trust with our email, phones, search, and everything else. The fact that you can't maintain a basic Shopify app is either incompetence or deliberate negligence. Either way, it's unacceptable. To other merchants: Don't make my mistake. Don't blame yourself when this app fails. It's not you - it's Google's broken app. Save your money and your sanity. Total money wasted: £100+ Total sales generated: £0 Would I recommend this app: Absolutely not

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

HI! OK, a lot to unpack here. First thing is I wasn't able to find an existing support case with our app team about these concerns, so it's possible you submitted a ticket to a different area at Google. I'd recommend submitting a case with our app specialists by clicking "Contact Support" within the app, or just directly, here: https://support.google.com/merchants/contact/shopify_3p_support_app That would let me reply privately and with more detailed information than I can do here. I'd really like to look into the discrepancy in conversions vs Shopify orders. It's possible that a theme customization or mismatch in the configuration of conversion actions is leading to the numbers being off, though Merchant Center seems to show the same conversion values being greater than 0. In your app settings, it might be worth checking the conversion actions to see if you have different values set here than your ads account would have. Either way, submitting a case would actually let our app ad specialists handle this for you. "Update the app for the first time in 9 years" I'm not sure why you think we haven't touched the app since 2017. In fact, we rebuilt the entire app in 2019, with totally new product syncing, support flows, and Google ownership of the app itself. Since then, we are constantly adding and updating the app. In the last 6 months alone, we have added Automated Discounts, better product sync data mapping to be able to read commonly translated field values, AI data fixing, the ability to read Shopify's new Category Metaobject values that they recently launched, a fixed conversion flow to avoid issues when Shopify updated their checkout flow, plus global market alignment so you can actually opt products into multiple countries at once on Google (in 2017 you had to only pick one country to sync at a time). We've also added YouTube shopping integration and Google Product Studio directly in the app. I've also been reading and responding to many reviews for years, so to say we have "abandoned it since 2017" would be incorrect. "Fix the navigation so buttons go to the right place" The redirect for campaign management is intentional, because Merchant Center was improved last year to become a better hub of all actions, including campaign insights and management. That page it brings you to has a message and link to Google Ads "You can view additional performance metrics for your campaigns in Google Ads" Now, I am not an ad campaign specialist, nor can I even give you suggestions in this public forum, but if you believe the conversions are broken, you should contact our App support. I don't see any cases submitted on this from you before. I would also say that what I DO see does align with the budget suggestions, where we see conversions happening, but you are "Eligible to show ads but limited by budget" My suggestions: 1) use the Contact us to report the conversion mismatch you are seeing 2) check the settings in the app for the analytics and metrics, and ensure the conversion tags are configured properly (it sounds like non-purchase actions may have been configured as purchase actions, which would show up in this config page)

Google & YouTube for Shopify
Google & YouTube
4.5 star
4,546 reviews

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Shopify App Store