Lido West review for Google & YouTube

Aug. 9, 2018

Beyond disappointed in this app. The switch from the old app to this one has been very detrimental to our sales and traffic. 1/3 of our products are disapproved (previously 0 disapproved), citing incorrect/missing GTIN and we have not changed a single thing in terms of data/MPN/GTIN codes. When we try to re-enter or fix a code, nothing changes. I'm at a loss. We rely so heavily on Google Shopping that if this is not remedied, we will be forced to move to another platform. Shopify, please please please look into these issues, this has a major impact on my store and dozens others based on these reviews alone.