The Globetrotters Outfitter review for Google & YouTube
May 16, 2019
Terrible App! It is difficult to use, has little to no information on how to use it and when you install the app and create Google Merchant account and Ad account they are then a sub account to Shopify. You CANNOT close them!! You are better off creating the Google accounts on your own, then you can control them! Stay away or suffer the frustrations and consequences!
Thank you for sharing this important feedback with us and I apologize that your experience with the Google Shopping app was such a frustrating one. You put your trust in Shopify to support your business, and this trust isn't a responsibility we ever take lightly. I can assure you that your feedback has not gone without impact and that it has reached the appropriate teams here who will be taking action on it. Thanks again for sharing your experience, it's feedback like this that allows us to learn and continue to improve our service, so we appreciate you for taking the time to share it. -Emma, Shopify Support
