Kester's Canine Kiosk review for Google & YouTube
Sept. 5, 2019
Not good at all. Some people's stores will have products that this app will work fine on but for many this is useless. So many errors with no help to solve. Shopify help is useless with this app. The Shopify Academy training makes you think that this app just works and you get the desired result. Not true. A super-lazy effort on this app, on training in the academy and on support. Trying this Google Shopping App just wasted my valuable time trying to understand it and to make it work. I've uninstalled it and gotten Google Shopping Feed. Works much better and has software that fixes all the errors. Just check their support for how to use that software. Their support people know everything and will answer your email in less than an hour.
Thank you for taking the time to write your review and leave your feedback, and I'm sorry to hear that you've had this experience with the Google Shopping app. Merchants do sometimes run into problems during set up and I apologize if you felt that you did not get the necessary support from us during this time. I'm glad to hear that you've found another app that works for you and thank you again for providing this feedback to us. -Victor, Shopify Support
