Lighting Front review for Google & YouTube
Sept. 12, 2019
Absolutely the worst Google Shopping app. We installed this app after launching our site. Immediately our Merchant Center Account was suspended due to "policy violations:shopping add policies." After reviewing, Google states we are missing product data. How is this possible if Shopify has all Google fields populated? Contacted support and got generic support answers I could have got from Google. Two weeks after launch and we can't upload to Google and our Google Merchant account continues to be suspended. This just got uninstalled!! Don't waste your time on this app, unless you want your Google merchant account suspended for no reason!!!!
Thank you for sharing this review with us! A Google Merchant Center can sometimes become suspended following a connection to your Shopify store if you don't have any contact details displayed on your site. This is due to the fact that Google has strict guidelines for displaying contact information on a customer-facing website. I’ve followed up with you via email so that we can continue to look into this with you. I look forward to speaking further. -Lizzy, Shopify Support
