House of Grouse Design review for Google & YouTube
Jan. 2, 2020
Using this app is like being dropped in the middle of a maze of razorblades blindfolded. Sure, it automates a lot for you. But it leads you right into a trap where your products and account are automatically suspended by a bot and no lifeline to get you out. Oh, and the support form doesn't submit. Bandits.
Hi there, my name is Jonathan and I am member of Shopify's support team! I'm sorry to hear that you've been having trouble with the Google Shopping app. We appreciate your feedback, and would love to hear more about your experience so that we can do our best to help and share your feedback with our developers. I am going to follow up with you via e-mail to offer some solutions for account suspension with Google as well as to discuss the overall experience you've had thus far. Please be sure to check both your inbox and your junk mail for the e-mail! Thanks, Jonathan - Shopify Support
