ShippingRightAway review for Google & YouTube
Jan. 9, 2020
my google ad and merchant accounts are suspended and there is no proper reason for suspension. All my ads are stopped. I cant edit my campaigns in this app. All my products are instantly disapproved. lot of issues. No idea where to look for help.
Hi there, my name is John and I'm a member of Shopify's support team. I'm sorry to hear about your experience with the Google Shopping app thus far! That's definitely not the experience we hope our merchants have. I'm going to follow-up with you via e-mail to hear more about your experience so that I can share your feedback with our developers, as well as offer support to make sure the app is working for you! Be sure to check your inbox and junk mail folder for that message. I look forward to speaking to you! John R - Shopify Support