CharcoalGoods review for Google & YouTube
Jan. 27, 2020
absolute waste of your time. If this works it's probably great. But, in my case within 24 hours the google merchant account was suspended for 'invalid product feed'. The shopify app is what provides the product feed to google so there is nothing you can do. Shopify support points the finger at google and google says it's a shopify problem. Well, guess what I don't have any problems with Facebook and Instagram ads so I gave up this.
Hello, Nidhi here from Shopify support! Thanks for taking the time to share your feedback and I'm sorry to hear about the account suspension due to an "Invalid product feed" error. I can understand how that can be frustrating especially when you are just getting started with the App. I'd love to look into this to narrow down the cause of the error so we can get the App working for your business. I will be reaching out to you shortly via email to offer any assistance I can, please be sure to check your junk and spam folders as well! I look forward to getting this figured out with you! Nidhi - Shopify Support
