6FT CLUB® review for Google & YouTube

2 / 5

May 6, 2020

After I saw all the great ratings of this app, I was very excited to use it. I'll start out by saying it's not all bad, but unfortunately, I did not have a good experience. The good: 1) set-up was very simple - my unpaid listing appeared on Google Shopping and after a few days was showing up for all relevant searches; 2) customer service is 5-star (Luke really did his best to help me out and was successful with helping me with the free shipping piece since it was originally displaying the highest priority shipping I charge rather than standard). The bad: 1) we currently have two products, and even though nowhere in Shopify does it say they are variants, Google was treating them as size variants of each other; 2) only the feature images showed up on the unpaid listing result - when you clicked on the listing however, very old images were showing that were out of date (Luke tried to do a reset on these two things to get our current product images to display, but sadly it didn't work); 3) more of a suggestion than a bad thing, but it would be really helpful if this app integrated with review systems like judge.me - currently this app does not support this because Shopify creates its own ID that it sends to Google rather than grabbing your gtin/SKU, meaning you can't get your product ratings to display on Google Shopping because the numbers won't match up. Although I've decided to try out another app in the hopes of a better result, I do want to emphasize the excellent customer service - thanks for trying guys; it's the app that let me down!

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Hi, I'm Cíara from the Shopify Apps team, I just wanted to say thank you for your review, we appreciate hearing from our merchants. I completely understand how frustrating it can be when something you need isn't in the app, and I'm going to follow up with you just to make sure you can get in touch with us. Keep an eye out for my email shortly! Cíara N | Shopify Support

Google & YouTube for Shopify
Google & YouTube
4.6 star
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Shopify App Store