ARTBOX PUBLISH review for Google & YouTube
June 3, 2020
Everything is set up and synchronized, but not one book is ever displayed on Google. The Shopify support does not respond to any message. I recommend NOT to use the app!
Hi, I'm Cíara from Shopify support, thanks for taking the time to leave a review for us, we always appreciate hearing from our merchants. For products to show in Google, you need to run a Smart Shopping Campaign, which takes up to 30 days to completely be synced and optimised across. We respond back to all emails, but when you send an email from the "Get Support" button, it goes from the email address under Settings > General and "Account Email". Have you checked that inbox for any responses? I'll follow up with you via email for some more information and get this sorted. Cíara | Shopify Support
