The Rusty Husky review for Google & YouTube
Oct. 16, 2020
I decided to give this a try this week, even after reading all the bad reviews. It was a week of wasted time, I could not get any products approved, my accounts were constantly suspended, yet I could not get any information on the actual violations, only pointed to program policies over and over. Each account, Google Merchant and Google Ads, is dependent upon the other. So, if one account has a suspension, so does the other. I would fix one, and the other one would get a violation. I would fix that, and another violation would pop up. I went over every word of every policy again, and I was not in violation, and there was nothing left to fix. I finally removed the channel from my store. I was very hopeful to have this to grow my new business. I agree with other reviewers. It is very, very difficult to use and to solve the issues the automated system claims you have. Good luck if you try it out.
Hey there, Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store. Chelsea l Shopify