caracda.de review for Google & YouTube
Dec. 3, 2020
Be careful! Shopify is taking ownership of your ads account (admin rights). You should always be owner of your ad account to have the full control over it. So check out other apps. Once again shopify, give us back our admin rights.
Hey there! Charlotte here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the frustration you are having. In order to publish ads on a Google Ads account, Shopify requires admin rights to be able to take that action on your behalf. If you would prefer for Shopify to not have admin rights, you can choose to create your own Google Ads account outside of Shopify, and not connect or run ads via the Google Channel. I would love to talk to you further and better understand the issues you are facing, to see what we can do on our end to help. I will send you an email privately, in order to open up that line of communication! Best, Charlotte | Shopify Support
