Chair Chair review for Google & YouTube
March 9, 2021
Extemely disappointed. Business almost shut down due to this. Frankly Shopify should not be adding plugins that they cannot handle especially when it comes to Google. Misrepresentation, cirvumvention, fraudulent payments all happening as soon as I open the account. Purely as Shopify triggers a bug on Googles end. Tried reaching out to Google Merchant Centre/Google Ads team each of them 5 times which is no easy task. In addition several different Shopify advisers telling me different things to do as they cannot collaborate. Simply horrendous.
Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with setting up the Google Channel. I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication. Claire - Shopify