The Connection Team review for Google & YouTube
Sept. 25, 2021
Im still waiting for support i got products thats been pending over a week and wont upload to Google or sync correctly products I have deleted days ago are being disapproved even though I have removed them days prior might just have to delete this app and start fresh so my merchant account doesn't get suspended.Shopify needs to get it together and be accountable for issues like this or retire the app because your app is causing alot of peoples accounts to get suspended,you preach about how Google is strict however your support response time is un acceptable waiting for your response will get your account suspended. Best thing to do is delete the app from your store and the products if you see them quickly being disapproved so you dont get your GOOGLE account suspended and just go with a app that you have to pay a couple of bucks,it will be less headache.
Hi there, My name is William with Shopify support, I'm going to reach out to you over email to discuss the account specific details related to your question. We definitely appreciate the feedback about the app and want to get this resolved for you. William | Shopify Support Specialist