Floraria Secret Garden (SG) review for Google & YouTube
Nov. 7, 2021
3 weeks waiting for google to approve my products, but I keep getting errors even if everything is well set up. No support from shopify - they send me to google, but google sends me back to shopify. This app is a joke.. and is also not well documented. You have to blindly guess where every issue is coming from, optional fields are actually mandatory fields (you will find this on your own time..), and the bulk editor for google fields is a joke - you have to go page by page in order to find a product that needs a option checked for google.
Hi there, William here a support specialist with Shopify. I see from your review that you've had some trouble getting your products approved and using the bulk editor. I also understand that the level of support you received was not at the standard you were expecting. I'm going to reach out to you via email to discuss the account specific details, please look out for my email. William | Shopify Support Specialist
