NZ KOOKAÏ review for Google & YouTube
Dec. 8, 2021
Used this app for a long time & it worked well, integrates seamlessly... until now. There's clearly a bug within the new phone number verification which keeps returning a 'too many attempts' error. I have been trying to get these shopping ads live for over a week. Super inconvenient & a waste of time. Surprised it hasn't been fixed by now. On top of this, the number is already verified with GMC! There has also been additional issues come up recently such as having a terms & conditions & refunds policies - when they already exist on the site the app makes you create additional ones. Please stop messing with this app and fix the bugs!
Hi there, Cathal here from Shopify. Thanks so much for your feedback, we really appreciate it. I will be looking into this now for you to see if we can help you get your phone number verified and get you set up on the app, and will reach out to you shortly by email. Thank you.
