Heaven On Earth Candle Co review for Google & YouTube
May 19, 2022
I have had a horrible experience they keep suspending my website. I have included all the policy and information required and I keep getting denied. My pictures have been pending for 2 weeks now with no details on what else to do and now I can't ask for another review. I have tried to complete all the fixes required. Now my account is suspended. I need help these codes make it impossible for an average Joe to set-up this website without adding more cost for a expert. I need HELP!!!!!!
Hi there, William here from the Marketplaces team at Shopify. Thank you for taking the time to leave a review about our app, this definitely helps to find the pain points for our merchants. While we don't make the decision as to suspending or reinstating Google accounts we can help you review your account for potential changes. I'll reach out to you via email to discuss your specific account. William | Marketplaces Support Specialist Shopify