tuna breff review for Google & YouTube

1 / 5

June 29, 2022

I used this app and found it painfully useless. With each update of the feed to Google, my products were disapproved because my polo shirts were labeled as pharmaceuticals for some reason. All of my products showed up in the canned fish section, not under t-shirts, rash guards, or swimwear. I contacted Google about the issues, and they were unable to help. I was using the free version while all this was occurring, but they kept attempting to charge me for it. I was not over their item limit, in fact, I had removed most of my content. I eventually restricted the items to just unisex tees. I finally gave up on this app because it end up never working (zero views). After I restricted my feed to unisex tees, they were not populated to the t-shirts section, I was still stuck in the canned fish section (my biz name is tuna breff and I make cat-themed items). It was a headache and not worth the amazing hoops I jumped through to set everything up. I'll add that while Google was helpful, the same issues occurred with each feed update. That's what made it not worth using. It did not work correctly.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thanks for taking the time to leave a review for our app. My name is Vance and I'm with the Support Specialist team at Shopify. I've sent you a followup email to discuss your concerns in detail directly! Vance | Shopify

Google & YouTube for Shopify
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