powerbrakeexchange review for Google & YouTube
July 15, 2022
The main issue that we have is the GTIN missing issue, but apparently that's old news with the amount of reviews and the inability for the issue to be fixed. Either support doesn't have the authority to float this critical issue up, or there's a brick wall between Shopify and Google. Either way, not very reassuring. Through testing it has become pretty clear that either column for GTIN on the data being sent to GMC either has a bad naming convention or bad path way assignments as GMC will pull all other data but the UPC, which is on the data sheet going to GMC - it just gets read on the GMC side as a blank cell. The thing that is really irritating is that although we cant fix this ourselves, it cannot be that hard of a fix.
Hi there, Cathal here from Shopify. Thanks for leaving a review, your feedback is very important to us. I am sorry that you are having issues with your GTINs. I am going to take a look at your Google channel and see if I can help. I will contact you by email soon. Thanks again, Cathal| Shopify
