The Chilly Dog review for Google & YouTube
July 22, 2022
This app does not sync products with existing Google Merchant Accounts. Every single one of my items was marked "not approved". Then, to add insult to injury, my existing Google Merchant Account was suspended and the link within the Google Channel on Shopify to "Request Re-Review" sent me to a page within Google that never loads. It also appears that my Google Merchant Account shipping settings were somehow changed and then sent back to Shopify. Even though I only sell digital items (which require no shipping), my order notifications from Shopify now have an unnecessary and unwanted "Create Shipping Label" button. I have uninstalled the app and hopefully that cleans up all the problems because I don't want to waste any more time with this mess.
Hi there, William here from Shopify's marketplaces support team. We're sorry that you had a bad experience with the app. Digital goods often fall into unsupported shopping content for Google's policies. I'll send you a followup email to review exactly what happened with your store. William | Marketplaces Support Specialist Shopify
