EMMA JEAN | Official Online Store review for Google & YouTube

1 / 5

Nov. 1, 2022

The Google sales channel integration is terrible. I received tons of errors, took the time to fix the errors, and still didn't get my products approved. Even if the products are listed as approved on Google Merchant Center, Google Sales Channel will say disapproved. For some items no errors are listed but still disapproved. I contacted customer service numerous times (both Shopify and Google), and it really seemed like they were also unsure how to fix the problem. Over weeks of emailing and chatting, they gave a range of possible solutions, all very different. However, even after following all of their advice (even if it seemed like it wouldn't work), my products were still not approved.

Using app

About 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, Thanks for reaching out with your feedback. My name is Vance and I work for Shopify Support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics. Vance | Shopify Support

Google & YouTube for Shopify
Google & YouTube
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8,663 reviews

Drive sales with the Google & YouTube app on Shopify

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Shopify App Store