Doves and Ravens review for Google & YouTube

1 / 5

Nov. 20, 2022

Absolute garbage. I've been trying for over a month to get my products listed on Google. They keep disapproving my listings. I've reached out to Shopify several times and they keep telling me it's Google's problem. I've tried reaching out to Google and it sends me to Google Ads, which doesn't help because it's the wrong department. Nothing helps me reach the Google Merchant Center help desk. There's such a huge lack of customer support and a very poor quality of integration. There's no clear instructions of why your listings get disapproved. I've read that other customers didn't have any issues on other ecommerce platforms such as WooCommerce. This suggests that it's definitely an integration issue between both Shopify and Google, and someone needs to take responsibility for the issues and fix them before Shopify loses customers due to this terrible performing app. There is absolutely no point to staying with Shopify if this app won't list your products. There's no other way to be seen online unless you physically share your website to social media platforms. It's absolutely ridiculous and has been the bane of my existence for the last 30+ days.

Using app

26 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I can understand the difficulty of this situation. I've sent you an email to offer further support and help resolve this. Vance | Shopify Support

Google & YouTube for Shopify
Google & YouTube
4.6 star
9,122 reviews

Drive sales with the Google & YouTube app on Shopify

Developer
Shopify App Store