Shape Luxury review for Google & YouTube

1 / 5

Nov. 27, 2022

it's so long since we told them our problem but never received any solution from Google. when we call them they always connect us with the wrong team then they waste time we also requested a call but I never received a call from the right team. in the call they said we are not the right team to solve your problem. it's 4 months we all accounts are suspended without any reason. it's business you run ads you get traffic and sale. and we run daily 1000s of USD ads up to 17k clicks, up to 10k active users in the last 30 days on Google ads and still are not able to run Remarketing ads because we receiving in GA4 audiences and Google ads Audience and they tried to solve our problem because it's up 4month's since we asked to google to solve our problem. now we deleted the app. The most Importing thing You all need to know in one email google team said to me you agree when you open a merchant account and so we suspend your account without telling you the reason. this all sale channel collects your all sale data for free and we pay for ads. ex. if you run ads on google, FB, Twitter, and other platforms they collect all data if you received 1000 users from Google and 1000 users from FB then they both collect 2000 User data from your store You all doing business so you all understand. I don't like this so I am deleting all the sale channels from my store.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Nate here from Shopify. Thank you for taking the time to share your feedback regarding your experience with the Google channel app. We certainly want to make sure that you get the support you need, and address any concerns. I'll be sending an email out to open up the lines of communication and help wherever I can. Nate | Shopify

Google & YouTube for Shopify
Google & YouTube
4.6 star
8,659 reviews

Drive sales with the Google & YouTube app on Shopify

Developer
Shopify App Store