GreenDropShip
Find natural & organic brand-name products to sell.
Rating
1.4
feedback
19
chart
#2,051
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify app are overwhelmingly negative, with users expressing frustration over various issues such as lack of chat support, products frequently being sold out, long processing times, poor customer service, and high fees. Many users have had negative experiences with the app, including delays in order processing, unresponsive customer support, and difficulties in getting refunds. Some users have also mentioned problems with product descriptions, pricing discrepancies, and technical errors within the app. Despite a few positive comments about the inventory and support team, the majority of reviews highlight significant shortcomings and advise others to avoid using the app.
Highlights
Rating Breakdown
All reviews
Aug. 11, 2024
Very disappointed in this app , there is no avaiable chat support and products are always sold out. Not worth the money really just paid for no reason.
Sept. 12, 2023
Can't even add products to my store. It took forever on multiple times I tried and there is no real support for businesses. I signed up a few days ago but at this point, I will cut my loses as others suggest it is a scam and there is no one to get in touch with.
Store
My Store
Using app
About 1 month
May 2, 2023
worst company they charge $150 fee and still want charge monthly fee also lots product out of stock.
Feb. 15, 2023
Greendropship.com is by far the WORST dropship supplier you can ever found, I selected them to my store, their pre-sale team seems to be very professional which makes you believe you will be dealing with a serios company but that was just a façade, I’ve tried for three entire months their services, and this is what I’ve got: 1/ They don’t respect the merchant, their support team doesn’t really want to solve the problem, all they do is regurgitate template-based responses with no clear resolution. 2/ I’ve asked many times to speak with their management team, they don’t have one or the one they do it’s not professional enough to show off, all the requests were ignored and all you will get will be those template-based responses again. 3/ Their warehouse team operated disconnected form their own system, they constantly miss your order and/or they often deliver orders which had been cancelled 1-2 days before. 4/ They don’t process your refund on-time, we’ve got very close to 35% of our orders cancelled by the channel because they fail to deliver on time (another evidence they are not taking our business serious) and they still haven’t processed all the refunds, every time you send an email you will get that template-based response with no clear resolution. 5/ I have my online business for more than 2 years, over the past three months after I contracted greendropshipping.com my store was suspended over 3 channels due to the high number of auto cancelation either because they fail to deliver 7-8 days after the purchased or they deliver a very bad product/ pack damaged and products with past due date. My sincere and honest recommendation for you is to stay AWAY from this company as much as possible, they will get your money and make your store fail on every aspect of the service, they are not serious in doing business, the support staff is terrible, the management team is scared, no one will really put any effort to o their own job, please don’t let this documented lack of competency ruin your store!
Aug. 15, 2022
Ten days ONLY to send a tracking number and ship a product - terrifying. Don't waste your time and money... What kind of customer will wait ten days just to have an update about his order? Then more 5 five days to receive a supplement? This is insane!!!!
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