Rating

1.4

feedback

19

Reviews

chart

#2,051

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    47%
  • More than a year
    26%

Reviews Summary

The reviews for this Shopify app are overwhelmingly negative, with users expressing frustration over various issues such as lack of chat support, products frequently being sold out, long processing times, poor customer service, and high fees. Many users have had negative experiences with the app, including delays in order processing, unresponsive customer support, and difficulties in getting refunds. Some users have also mentioned problems with product descriptions, pricing discrepancies, and technical errors within the app. Despite a few positive comments about the inventory and support team, the majority of reviews highlight significant shortcomings and advise others to avoid using the app.

Highlights

Lack of chat support, products frequently sold out, long processing times
Poor customer service, high fees, delays in order processing
Difficulties in getting refunds, technical errors, pricing discrepancies

Rating Breakdown

  • 5
    11% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    16% (3 ratings)
  • 2
    5% (1 ratings)
  • 1
    68% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 11, 2024

Very disappointed in this app , there is no avaiable chat support and products are always sold out. Not worth the money really just paid for no reason.

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 12, 2023

Can't even add products to my store. It took forever on multiple times I tried and there is no real support for businesses. I signed up a few days ago but at this point, I will cut my loses as others suggest it is a scam and there is no one to get in touch with.

Store

My Store

Using app

About 1 month

1 / 5 Share

May 2, 2023

worst company they charge $150 fee and still want charge monthly fee also lots product out of stock.

Using app

1 day

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 15, 2023

Greendropship.com is by far the WORST dropship supplier you can ever found, I selected them to my store, their pre-sale team seems to be very professional which makes you believe you will be dealing with a serios company but that was just a façade, I’ve tried for three entire months their services, and this is what I’ve got: 1/ They don’t respect the merchant, their support team doesn’t really want to solve the problem, all they do is regurgitate template-based responses with no clear resolution. 2/ I’ve asked many times to speak with their management team, they don’t have one or the one they do it’s not professional enough to show off, all the requests were ignored and all you will get will be those template-based responses again. 3/ Their warehouse team operated disconnected form their own system, they constantly miss your order and/or they often deliver orders which had been cancelled 1-2 days before. 4/ They don’t process your refund on-time, we’ve got very close to 35% of our orders cancelled by the channel because they fail to deliver on time (another evidence they are not taking our business serious) and they still haven’t processed all the refunds, every time you send an email you will get that template-based response with no clear resolution. 5/ I have my online business for more than 2 years, over the past three months after I contracted greendropshipping.com my store was suspended over 3 channels due to the high number of auto cancelation either because they fail to deliver 7-8 days after the purchased or they deliver a very bad product/ pack damaged and products with past due date. My sincere and honest recommendation for you is to stay AWAY from this company as much as possible, they will get your money and make your store fail on every aspect of the service, they are not serious in doing business, the support staff is terrible, the management team is scared, no one will really put any effort to o their own job, please don’t let this documented lack of competency ruin your store!

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 15, 2022

Ten days ONLY to send a tracking number and ship a product - terrifying. Don't waste your time and money... What kind of customer will wait ten days just to have an update about his order? Then more 5 five days to receive a supplement? This is insane!!!!

Using app

About 2 months

Total reviews

5

Average rating

3.4

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more