Roasted Sun review for GreenDropShip
April 29, 2021
We tried to upgrade so the import list would work and nothing is happening. I called support 3x and not response. **Update - they helped with my plan but now the app is down with a 503 error. They told me it was fixed but its still not working. What is the issue? I paid the yearly fee and now I have signed up for 40/month. At this point it is not worth the money.
Hi there! Our team had a phone conversation with you after you shared the feedback. We're sorry we didn't get your phone call earlier. We have emailed you the instructions to upgrade your plan! Please follow these steps: In the app, go to -> Plans -> Upgrade. Next, you will be redirected to Shopify. Click " Approve subscription" and your upgrade will be made. Hope that helps!
