Origanic Goods review for GreenDropShip

1 / 5

April 8, 2022

I'm about to cancel with them. They take very long to deliver anything and if there is an issue on their end, they say "we have sent the information to our developer". I do not think a developer is needed to help with fulfilling an order. A simple issue has taken about 3 hours of my time. I am currently on hold with their customer support and I've been waiting for over 45 minutes. They also have trouble returning your calls or emailing you with a solution as promised. Happened multiple times this week alone. Long lead times are a very big issue and it takes much longer and is frustrating when they cannot even tell you when a customer may receive their order. Business is based on trust, and Green Drop Ships trust is eroding very quickly. I thought they were going to be an asset for my business, only a liability at the moment.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

GreenDropShip for Shopify
GreenDropShip
1.4 star
19 reviews

Find natural & organic brand-name products to sell.

Developer
Shopify App Store