Offsettr for Shopify

Offsettr

Go green with simple carbon offsetting

Developer
View on App Store

Rating

4.6

feedback

10

Reviews

chart

#9,998

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    60%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for the app are mixed, with a range of 1-star and 5-star ratings. One of the main themes in the negative review is the significant slowdown in the shop's load speed by about 50% after installing the app. The lack of response from the support team regarding liquid code issues is also highlighted, causing frustration for the user. On the positive side, the 5-star reviews praise the app for its ease of installation, helpful and responsive team, and the option it provides for customers to offset their carbon footprint. Users appreciate the simplicity, effectiveness, and positive impact of the app on their businesses.

Highlights

Mixed reviews with 1-star and 5-star ratings
Slowdown in shop's load speed
Lack of response from support team
Ease of installation and use
Option to offset carbon footprint

Rating Breakdown

  • 5
    90% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 8, 2021

If I could rate less than 1 star I would. The app has slowed the load speed of the shop by about 50% and despite several efforts to contact support with regard to some liquid code they added, I heard nothing. This has been going on for several weeks now. The concept of the app is great - the delivery is terrible and I would like to remove it, but am concerned that if anything goes wrong with the removal process, there will be no response from the developer to resolve it. All promise, no delivery. And they approached me by email to adopt the app in the first place. There is no way I would recommend this to others

Using app

2 months

Total reviews

4

Average rating

2.3

5 / 5 Share

Aug. 14, 2020

This is a great app - set up was very straight forward and the guys were really helpful and easy to communicate with - so pleased to have this option for my customers - highly recommend

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

Very easy to install and an nice flexibility on the presentation of the Greenr offering at checkout. Customers have responded well to the option to off-set the carbon impact of their purchase. Highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2020

A simple but brilliant app. They have a helpful team and to install it for you, it's sleek and discreet and they are aligning with the beginnings of some excellent, important projects worldwide. Why wouldn't you!?

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2020

Great app - love how simple easy and clean it is. no hassle no problems and all our customers love it.

Using app

6 days

Total reviews

1

Average rating

5.0

All reviews

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