Rating
4.6
feedback
10
chart
#10,421
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
60%
-
Less than a year
40%
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More than a year
0%
Reviews Summary
The reviews for the app are quite polarized, with a mix of extremely negative and overwhelmingly positive feedback. One common theme in the negative reviews is the significant impact on the shop's load speed, with one user mentioning a 50% slowdown. Additionally, there are complaints about the lack of response from the support team, making it difficult to resolve issues or remove the app. On the positive side, users appreciate the ease of installation, helpful and responsive customer service, and the app's functionality in allowing customers to offset their carbon footprint. Overall, the app seems to have a strong concept but needs improvement in execution and support responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 8, 2021
If I could rate less than 1 star I would. The app has slowed the load speed of the shop by about 50% and despite several efforts to contact support with regard to some liquid code they added, I heard nothing. This has been going on for several weeks now. The concept of the app is great - the delivery is terrible and I would like to remove it, but am concerned that if anything goes wrong with the removal process, there will be no response from the developer to resolve it. All promise, no delivery. And they approached me by email to adopt the app in the first place. There is no way I would recommend this to others
Aug. 14, 2020
This is a great app - set up was very straight forward and the guys were really helpful and easy to communicate with - so pleased to have this option for my customers - highly recommend
July 2, 2020
Very easy to install and an nice flexibility on the presentation of the Greenr offering at checkout. Customers have responded well to the option to off-set the carbon impact of their purchase. Highly recommended!
July 2, 2020
A simple but brilliant app. They have a helpful team and to install it for you, it's sleek and discreet and they are aligning with the beginnings of some excellent, important projects worldwide. Why wouldn't you!?
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