Rating
4.6
feedback
9
chart
#17,318
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app, Offsettr, are a mix of positive and negative feedback. On the positive side, users appreciate the easy installation process, helpful customer service, and the concept of offsetting carbon footprints. The app is described as brilliant, simple, and effective, with customers responding well to the option to offset their carbon impact. The team behind the app is praised for their communication and alignment with important projects. However, there are concerns about the app slowing down the shop's load speed significantly, lack of response from support, and potential difficulties in the removal process. Some users feel let down by the promise of the app not matching the delivery.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 8, 2021
If I could rate less than 1 star I would. The app has slowed the load speed of the shop by about 50% and despite several efforts to contact support with regard to some liquid code they added, I heard nothing. This has been going on for several weeks now. The concept of the app is great - the delivery is terrible and I would like to remove it, but am concerned that if anything goes wrong with the removal process, there will be no response from the developer to resolve it. All promise, no delivery. And they approached me by email to adopt the app in the first place. There is no way I would recommend this to others
Aug. 14, 2020
This is a great app - set up was very straight forward and the guys were really helpful and easy to communicate with - so pleased to have this option for my customers - highly recommend
July 2, 2020
Very easy to install and an nice flexibility on the presentation of the Greenr offering at checkout. Customers have responded well to the option to off-set the carbon impact of their purchase. Highly recommended!
July 2, 2020
A simple but brilliant app. They have a helpful team and to install it for you, it's sleek and discreet and they are aligning with the beginnings of some excellent, important projects worldwide. Why wouldn't you!?
June 29, 2020
Great idea and well executed, good luck to the team in the future! I'm sure this is the start of a long and successful partnership!
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