Offsettr
The reviews are generally very positive about the app’s core idea and ease of use. Several merchants praise the straightforward setup, simple installation, helpful and responsive team, and the app’s ability to let customers offset their carbon footprint in a sleek, discreet way. Reviewers also appreciate the broader mission and say the app is effective, well executed, and easy to recommend. However, there is one strongly negative review that raises serious concerns about performance and support. That reviewer says the app significantly slowed their store’s load speed, that support did not respond despite multiple attempts, and that they were worried about removing the app because of a lack of developer assistance. Overall, the feedback suggests the app is valued for its concept, usability, and customer service by most users, but there may be isolated but important issues around site performance and reliability of support.
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If I could rate less than 1 star I would. The app has slowed the load speed of the shop by about 50% and despite several efforts to contact support with regard to some liquid code they added, I heard nothing. This has been going on for several weeks now. The concept of the app is great - the delivery is terrible and I would like to remove it, but am concerned that if anything goes wrong with the removal process, there will be no response from the developer to resolve it. All promise, no delivery. And they approached me by email to adopt the app in the first place. There is no way I would recommend this to others
This is a great app - set up was very straight forward and the guys were really helpful and easy to communicate with - so pleased to have this option for my customers - highly recommend
A simple but brilliant app. They have a helpful team and to install it for you, it's sleek and discreet and they are aligning with the beginnings of some excellent, important projects worldwide. Why wouldn't you!?
Great idea and well executed, good luck to the team in the future! I'm sure this is the start of a long and successful partnership!
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