Offsettr
The reviews for this Shopify app, Offsettr, are a mix of positive and negative feedback. On the positive side, users appreciate the ease of installation, the helpful and responsive customer service, and the concept of offsetting carbon footprint, which customers have responded well to. The app is described as simple, brilliant, and easy to use, with a sleek and discreet presentation. Users also commend the team behind the app for aligning with important global projects and wish them success in the future. However, there are concerns about the app slowing down the shop's load speed significantly, lack of response from support despite efforts to contact them, and worries about potential issues during the removal process without developer support. Some users feel let down by unfulfilled promises and are hesitant to recommend the app to others.
If I could rate less than 1 star I would. The app has slowed the load speed of the shop by about 50% and despite several efforts to contact support with regard to some liquid code they added, I heard nothing. This has been going on for several weeks now. The concept of the app is great - the delivery is terrible and I would like to remove it, but am concerned that if anything goes wrong with the removal process, there will be no response from the developer to resolve it. All promise, no delivery. And they approached me by email to adopt the app in the first place. There is no way I would recommend this to others
This is a great app - set up was very straight forward and the guys were really helpful and easy to communicate with - so pleased to have this option for my customers - highly recommend
Very easy to install and an nice flexibility on the presentation of the Greenr offering at checkout. Customers have responded well to the option to off-set the carbon impact of their purchase. Highly recommended!
A simple but brilliant app. They have a helpful team and to install it for you, it's sleek and discreet and they are aligning with the beginnings of some excellent, important projects worldwide. Why wouldn't you!?
Great idea and well executed, good luck to the team in the future! I'm sure this is the start of a long and successful partnership!
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