Offsettr for Shopify

Offsettr

Go green with simple carbon offsetting

Developer
View on App Store

Rating

4.6

feedback

9

Reviews

chart

#13,671

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the app are quite polarized, with a mix of negative and positive feedback. On the negative side, one user mentioned that the app significantly slowed down their shop's load speed and had difficulty getting support for issues with the liquid code. They expressed concerns about the lack of response from the developer and the potential complications of removing the app. However, on the positive side, multiple users praised the app for its ease of installation, helpful customer service, and the option it provides for customers to offset their carbon footprint. Users found the app to be straightforward, effective, and aligned with important environmental initiatives. Overall, the app seems to have a strong concept but mixed delivery in terms of performance and support.

Highlights

Performance impact on shop's load speed
Ease of installation
Customer service and support
Environmental impact and alignment with initiatives
Polarized feedback

Rating Breakdown

  • 5
    89% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 8, 2021

If I could rate less than 1 star I would. The app has slowed the load speed of the shop by about 50% and despite several efforts to contact support with regard to some liquid code they added, I heard nothing. This has been going on for several weeks now. The concept of the app is great - the delivery is terrible and I would like to remove it, but am concerned that if anything goes wrong with the removal process, there will be no response from the developer to resolve it. All promise, no delivery. And they approached me by email to adopt the app in the first place. There is no way I would recommend this to others

Using app

2 months

Total reviews

4

Average rating

2.3

5 / 5 Share

Aug. 14, 2020

This is a great app - set up was very straight forward and the guys were really helpful and easy to communicate with - so pleased to have this option for my customers - highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

Very easy to install and an nice flexibility on the presentation of the Greenr offering at checkout. Customers have responded well to the option to off-set the carbon impact of their purchase. Highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2020

A simple but brilliant app. They have a helpful team and to install it for you, it's sleek and discreet and they are aligning with the beginnings of some excellent, important projects worldwide. Why wouldn't you!?

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

Great idea and well executed, good luck to the team in the future! I'm sure this is the start of a long and successful partnership!

Using app

28 days

Total reviews

2

Average rating

5.0

All reviews

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