Rating
4.6
feedback
10
chart
#10,429
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
60%
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Less than a year
40%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app, Offsettr, are a mix of positive and negative feedback. On the positive side, users appreciate the ease of installation, the helpful and responsive support team, and the concept of offsetting carbon footprint for customers. The app is described as simple, clean, and effective, with customers responding well to the option it provides. However, on the negative side, there are concerns about the app slowing down the shop's load speed significantly and the lack of response from the developer when contacted for support. Some users also express worry about the removal process and the potential lack of assistance in case of issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 8, 2021
If I could rate less than 1 star I would. The app has slowed the load speed of the shop by about 50% and despite several efforts to contact support with regard to some liquid code they added, I heard nothing. This has been going on for several weeks now. The concept of the app is great - the delivery is terrible and I would like to remove it, but am concerned that if anything goes wrong with the removal process, there will be no response from the developer to resolve it. All promise, no delivery. And they approached me by email to adopt the app in the first place. There is no way I would recommend this to others
Aug. 14, 2020
This is a great app - set up was very straight forward and the guys were really helpful and easy to communicate with - so pleased to have this option for my customers - highly recommend
July 2, 2020
Very easy to install and an nice flexibility on the presentation of the Greenr offering at checkout. Customers have responded well to the option to off-set the carbon impact of their purchase. Highly recommended!
July 2, 2020
A simple but brilliant app. They have a helpful team and to install it for you, it's sleek and discreet and they are aligning with the beginnings of some excellent, important projects worldwide. Why wouldn't you!?
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