Peak Herbal review for SmartSell: Upsell & Cross‑sell

Jan. 13, 2024

I would recommend this app because it's super simple to use and the support has been phenomenal. Aijana always takes my feedback and always helps me with ideas for how to work within the app and helps with any questions I have about how to use it. The funnels are fantastic with the ability to customize based on needs I have and want to experiment with different funnels for maximizing revenue potential. There is even a manage priority feature to allow you to prioritize the funnels that appear in priority order. Additionally you can create funnels for segments, for example, giving discounts for customers based on spend amount. I have had upsells already on day 1 of implentation, that are leading to increased revenue and the bottom line. I have had many more upsells and although the app needs some tweaking, the team is ready to review and implement changes to make it better. I also really appreciate their support and recommended they change their chat app due to some obvious technical issues with being glitchy....snapshot images and videos dont load correctly and this can hinder smooth flow and communication. They took the feedback and will be discussing this with their team to correct this issue. When you need support you dont want to have to deal with something interrupting your support and communication This is the reason I am giving them a 5 star.