Rating
4.9
feedback
19
chart
#2,558
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
16%
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Less than a year
79%
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More than a year
0%
Reviews Summary
ExpertGuru is highly praised for its ability to provide targeted recommendations, improve customer support, and enhance the overall shopping experience on Shopify stores. Users appreciate the personalized touch in product recommendations, the quick and efficient responses from the AI bot, and the seamless integration with their online stores. The customer service team is also commended for being helpful and responsive. However, some users express a desire for more control over the AI's interactions with customers and mention occasional off-brand tones in the chat. Overall, the app is seen as a valuable tool for understanding customer behavior, optimizing inventory, and boosting sales through personalized recommendations and insights.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 6, 2024
I can finally understand my customers better! ExpertGuru analyzes how people interact with my website, helping me improve my product placement. Now my customers can find what they're looking for even faster! Much Helpfull.
June 25, 2024
ExpertGuru has definitely a Gem with its targeted recommendations, but I wish I had more control over how the AI chats with customers. Sometimes the tone feels a bit off-brand. Recomended
June 13, 2024
Don't know yet welling to learn this app. I hope it all goes well for learning.
June 5, 2024
Love the app. It responses quickly and efficiently. I highly recommend using Expert Guru to enhance customer support and satisfaction!
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