LuxIllume review for Handshake for Suppliers

1 / 5

Feb. 4, 2023

Well, add me to the list. I applied last year with a swift denial. Before applying I checked the product category and felt it was not saturated. Just one other seller in my state. After much back and forth with the team, it was revealed my product images were higher than the max 2048x2048 pixels. Fast-forward to this year and I inquired about re-applying. I reached out to support before hand regarding another issue and they said, hint hint you might want to add alt-text for all your images before applying. So I spent 2 days triple checking image sizes and adding alt-text. Applied this morning and within 2 minutes got a quick denial. Already sent an email so we'll see what they say. Highly disappointing...will definitely consider other apps going forward.

Using app

About 1 year

Total reviews

10

Average rating

4.6

Developer Reply

Hi there, Mario here from Shopify support, thank you for taking the time to install and use the Wholesale channel on your store, submit an application that has taken time to prepare, and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this new application. Mario | Shopify

Handshake for Suppliers for Shopify
Handshake for Suppliers
1.0 star
37 reviews

Sell wholesale and reach new buyers on Handshake

Developer
Shopify App Store