Handshake for Suppliers
Sell wholesale and reach new buyers on Handshake
Rating
1.0
feedback
37
chart
#7,133
All reviews
Rating Breakdown
Review RSS Feed
Nov. 28, 2022
We sell via Shopify, Faire, Abound, Hubventory, Tundra, Trada, FashionGo, and Dallas Market. But for some reason Handshake said we are "not a match." I was pretty shocked and confused to read that. It would be helpful if they provided a little more of an explanation.
Hey there, Jason here from Shopify. Thank you for taking the time to share your review of Handshake with us. Your feedback is extremely valuable. I'm sorry to hear that your shop was not eligible for using the app at this time. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and help you understand what happened. Jason | Shopify
Oct. 31, 2022
Don't waste your time applying. The "goal is to feature only handpicked suppliers and prevent saturation in certain product categories." Given the exclusive nature of the platform, I have to wonder how many wholesale buyers are using the platform given the limited choices.
Hi there, Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer further support. Vance | Shopify Support
Oct. 19, 2022
Horrible is right. I got rejected within minutes of applying. My products meet all the terms. Disappointed.
Hi there, Charlotte here from Shopify support, thank you for taking the time to install and use the Handshake app on your store and leave a review. I'm sorry to hear that your shop was not eligible for using the app at this time. I'm going to follow up with you over email to open up the lines of communication and help you understand why this has happened, and what you can do moving forward. Charlotte | Shopify
Oct. 9, 2022
I applied but wasn't approved with no reason given. Tried multiple times. My products fit the criteria.
Hi there, Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support. Vance | Shopify
Oct. 8, 2022
Just applied again for like the 5th time. Got a response that I was denied within 2 minutes, not even exaggerating TWO minutes. So apparently I’m being auto denied now. It really makes no sense because I perfectly fit all the criteria. Based on all these reviews it doesn’t look I’m alone though. Not sure what kind of wholesale platform this is ‘supposed’ to be if they deny almost every wholesaler, but I’m starting to question if it’s even legit!
Hi there, Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer further support and help resolve this. Vance | Shopify Support
Oct. 4, 2022
Bees and Botanicals, LLC: I applied to Handshake and was denied with no explanation. I don't know what to fix if I don't know what is wrong. Please advise
Hi there, Charlotte here from Shopify support, thank you for taking the time to install the Handshake app on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication to help provide more context as to why the app may not be a good fit for your shop at this time. Charlotte | Shopify
Sept. 28, 2022
I signed up and was denied. Wasn't given a reason as to why. Is it possible if someone can get back to me and explain why I was not eligible to use this app. Thanks.
Hi there, Mario here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. I'll be sending an email out to open up the lines of communication, gather any further feedack, and help where I can. Mario | Shopify
July 28, 2022
Seems that Shopify does a little bait & switch with you. They lure you into building a store/site with them to sell wholesale and then denies you for Handshake...
Hi there, Charlotte here from Shopify support, thank you for taking the time to install and use Handshake on your store and leave a review. I am sorry to hear that your account was not approved for using the app. There are some requirements that must be met to qualify, so I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this. Charlotte | Shopify
May 30, 2022
It's pretty evident by all of the reviews that Handshake, if it wants to be successful, needs to review its seller requirements. For instance, we don't do a lot of turnover on our Shopify store because we're primarily a wholesale company who makes sales on 3rd party platforms to other retailers. For instance, we supply over 1,200 independent mom and pop shops, as well as larger companies, on wholesale platforms like Faire, etc. and we've been on Faire since they started practically. If Shopify/Handshake actually wants to make good on their investment they really need to review that. Most of the retailers we speak to don't consider Handshake as a legitimate sourcing option because of this and the brands currently on there don't really offer the broad spectrum that they could.
Hi there, Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. I'll be sending an email out to open up the lines of communication, gather any further feedack, and help where I can. Nate | Shopify
March 26, 2022
We have an independent brand, producing our our unique products, and respect all of Handshake's requirements. Yet 3 weeks after applying, we got a reply that we were denied with NO REASON given. If you deny a supplier, you need to at least say WHY!!!
Hi there, Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need; I'll be sending an email out to open up the lines of communication and help where I can. - Nate | Shopify
March 21, 2022
i've been on handskare from day one, and not a single sale. terrible wholesale page, not worth the time and effort that i've put in
Hi there, Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Handshake app. We definitely want to make sure that you get the support you need regarding the issues you are facing with Handshake, I'll be sending an email out to open up the lines of communication and help where I can. - Nate | Shopify
March 1, 2022
They kept sending me the emails to show some low quality backyard joking work. Come on, show me so value to buy, not personal decor stuffs. This is a business and not your habit workshop. With 30+ year experience in fashion business, I can surely believe that the people behind this Handshake has no sense of business, nor fashion. just a group of jokers.
Using app
About 2 months
Total reviews
1
Average rating
1.0
Hey there. Sorry to hear about your experience. Thanks for taking the time to share it with us. Handshake is still growing, and we hope to keep adding more categories of products and open to new locations around the world. Feel free to share what you'd like for Handshake to have as a feature and share with our team. -Rio
Feb. 24, 2022
Our business sells at in person trade shows, and other more esteemed wholesale marketplaces such as Abound, Faire, Trada, etc. We are in over a 100 stores/boutiques across the country. Our products are handmade in the USA. We have a history of sales of course. Should I say more? It's frustrating, because we had felt that this marketplace had potential and because we had clearly met all their criteria but the truth of the matter is that we will have to move on because there's much more opportunity other places. Considering the sellers we did see on this marketplace, I would advise all buyers and prospective sellers to steer clear and go other places. Shopify is trying to get into this and they clearly can't. Their team is not qualified to distinguish between good and bad candidates. I will continue to speak out against this marketplace to many others I know in the same business and also on the ads that I see propagate in many different venues.
Hey, there! I've reached out via your other review. I'm sorry about your experience, I just wanted to share from the previous post as well. Handshake is still growing and we realize we may not have had some of the features you want, or be offered for your specific products currently but we hope to expand and add more features as we're growing. Please feel free to reach out to our support team if you have any questions or want to share your expeirence. -Rio
Nov. 15, 2021
got denied to use handshake with no reason to explain why.. No I have to sell bulk in a very difficult way
Hey there, thanks for taking the time to leave us a review! You may not have met the requirements for using Handshake. You can check if you meet them here (https://bit.ly/3CnSOUv). There's also a link there that explains how you can reapply once you meet the requiremenets! If you have any questions about specifics please reach out to us at [email protected]. -Rio
Oct. 22, 2021
I applied to sell on Handshake and was denied. However no reason was given but there are products similar to what I sell on their and yet I am denied for no reason. The communication is poor and I honestly love Shopify and thought this would be a great opportunity however I was very wrong. I wish there was reasoning provided to the denial.
Hey there. thank you for taking the time to leave us a review. If your shop was rejected you can review the requirements here (https://bit.ly/3CnSOUv). That section also shows you how you can apply for another review after meeting the requirements! If you have any more issues you can also email us at [email protected]. -Rio
Oct. 13, 2021
Shopify recommended Handshake on the home page. I installed the app and turns out it doesn't work outside of USA and now I cant uninstall. Everytime I click on Handshake under sales channel I get "Handshake is unavailable outside of US" and it doesn't show up under apps either. I don't see any option to uninstall.
Using app
3 days
Total reviews
1
Average rating
1.0
Hey there. Thank you for taking the time to leave us a review! Right now Handshake is only available in the US but we're always looking to expand. If you go to manage your sales channels it should show you Handshake as a Sales Channel. Simply remove it from there and it will uninstall the app for you. If you're still having any trouble just reach out to Shopify support and they can help you navigate that. -Rio
Oct. 7, 2021
Terrible communication and customer response. I don't like leaving negative reviews, but a service like this should be able (at the very least) communicate with prospective merchants.
Hey there. Thank you for taking the time to leave us a review. Our support team responds as fast as we can but sometimes it can take a few days. Did you reach out to us at [email protected]? Could you send us another follow-up to that email and we'll make sure to assist in a timely manner. 🙂 -Rio