Wholesale • Handy
The reviews for the app Handy are mixed, with one user experiencing issues with the app suddenly stopping working and lacking support, while another user had a positive experience with responsive and professional customer service. The negative review highlighted the app's failure to connect to the server and the lack of support from the developer despite multiple attempts to contact them. On the other hand, the positive review praised the Handy team for their responsiveness, professionalism, and efficient assistance in customizing the online store after switching themes to Brooklyn. The positive reviewer specifically mentioned working with Tim, who provided excellent communication and exceeded expectations in delivering the project quickly, resulting in an improved user experience on the site.
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Suddenly stopped working completely (no connection to server possible), and there is absolutely no support at all. Tried contacting the Developer three times, but no reply whatsoever.
After switching themes to Brooklyn, I needed some customization help so I reached out to Handy. Their team is very responsive and professional. I had the pleasure of working with Tim. He was friendly, provided great communication and went above and beyond to help me with all the changes I wanted to make. He even delivered the project faster than I expected! My site now has better user experience. Would highly recommend!
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