All reviews

Rating Breakdown

  • 5
    100% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2026

Helio AI has been a great addition to our store. The AI chatbot guides shoppers through the website, answers their queries instantly, and provides quick support whenever needed. The team also provides smooth and fast support whenever required.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2026

Amazing experience with Helio AI! As a color cosmetic brand, engaging customers and helping them choose the right shades is important for us. Helio AI’s conversational chatbot has helped us interact with website visitors, recommend products, and guide them through the buying journey. Since implementing Helio, we’ve seen better engagement and smoother navigation, which helps reduce drop-offs and improve conversions. The setup was simple, and the support team has been very responsive. Overall, Helio AI is a great automation tool for e-commerce brands looking to improve customer interaction and streamline the purchase journey.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2026

Helio AI works like a smart sales assistant on our Shopify store. It helps customers find the right products quickly and reduces the number of support queries. Setup was quick and the AI recommendations are very helpful. Highly recommended for e-commerce brands.

Using app

21 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 9, 2026

We recently started using Helio, and the experience has been great so far. The AI agent is very responsive, efficient, and easy to understand when handling user queries. It feels like a clear upgrade from traditional chatbots that rely on rigid pre-built flows. The Helio team has also been very supportive , helpful, responsive, and reliable whenever needed. Overall, it’s a modern and effective solution for managing customer conversations.

Store

Ugees

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2026

Amazing experience. Helio AI is a conversion-focused AI chatbot built for e-commerce automation. It uses behavioral triggers and conversational AI to proactively engage site visitors, recommend products, and guide users through the purchase funnel. This proactive engagement has helped us reduce friction in the buyer journey and has improved our conversions. Their support team is always on the toes to resolve your queries. Phenomenal service standards I must say. Keep up the good job Helio Team! Miles to go..!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2026

We’ve had an excellent experience using Helio AI for our product website. It has significantly improved engagement, personalized customer interactions, and boosted conversions. The setup was smooth, performance is good, and the team has an excellent response time. We implemented new features that the team developed for us which made using Helio all the more fruitful. A powerful AI solution that truly delivers, highly recommended!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Helio AI’s chatbot has transformed our customer experience! It instantly answers product and order queries, gives smart recommendations, and helps drive more sales all while reflecting our brand’s authentic voice. Support is faster and easier, and conversions are up. Highly recommended for D2C brands!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Helio AI's behavioral intelligence is impressive - it knows exactly when to engage visitors browsing our tea collections. The chatbot answers questions about ingredients, brewing methods, and product recommendations naturally. We've seen a noticeable increase in cart completions since implementing it. The AI stays updated with our product catalog automatically, which saves us tons of time. Great tool for any Shopify store looking to improve customer experience and sales.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Helio AI’s behavioral intelligence is outstanding—it engages customers at the right time as they browse our charging cables and mobile accessories on our Shopify store. The AI chatbot handles detailed questions about specs and compatibility, offers tailored product recommendations, and automatically updates with our latest catalog. Since launching Helio AI, we’ve seen higher conversion rates and fewer abandoned carts. Highly recommended for any e-commerce brand looking to boost sales and customer experience with AI-powered chat support.

Using app

About 1 month

Total reviews

9

Average rating

4.4

5 / 5 Share

Nov. 17, 2025

I’ve been using Helio ai for my Shopify store, and it has honestly made my entire communication and marketing process so much smoother. It handles all my WhatsApp chats, order updates, basically every customer query without me having to constantly monitor anything. The campaign data it shows is actually useful and helps me improve my campaigns instead of confusing me. The segmentation feature is one of the biggest reasons I stuck with it. It’s incredibly easy to create very specific customer segments for WhatsApp campaigns, which has helped me target the exact audience I want. I also use their AI chatbot on my website, and that has been a game changer. It answers customer questions instantly, helps them through the shopping process, and reduces the number of basic queries I’d normally get. Their support team is another highlight. They respond quickly, make custom changes when I need something specific, and genuinely take the effort to understand my requirements. Overall, Helio Ai has saved me a lot of time and has improved both my campaigns and customer experience in a big way.

Store

Cureayu

Using app

8 months

Total reviews

9

Average rating

5.0