Rating
4.7
feedback
9
chart
#6,496
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
0%
-
Less than a month
44%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for Jekka are overwhelmingly positive, with users praising its effectiveness in customer service and time-saving capabilities. Users appreciate how the app can be easily set up and configured, with a training section for common questions. The AI's ability to learn from human responses and provide accurate recommendations is highly valued. However, there is a negative review mentioning issues with intelligence and language translation. Overall, Jekka is seen as a valuable tool for managing online stores and improving customer communication.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 1, 2024
This app is a lifesaver! I've been using this app for a couple of days and it gives perfect responses after I trained it on my FAQ and some data. It perfectly knows my products and even can recommend them to my customers. I was able to increase my sales because of this app by better communicating with my customers and helping them with all of their issues. I highly recommend to start using it right now, as you are going to save lots of time!
March 29, 2024
Works great and easy to set up. I was able to add it to the site and get it configured in minutes. It has a training section where I added in common questions like shipping info and it was able to answer that right away. For simple chat functionality, this is an easy win for customer service.
March 15, 2024
Love how Jekka adapts and learns from human customer service responses. It's like having an ever-evolving assistant!
Feb. 6, 2024
I've been using Jekka for a while now, and I'm continually impressed by its knowledge and accuracy. It's become an indispensable tool for managing my online store.
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