Jekka‑GPT4 for Free FAQ & Chat
Simplify support with 1-click access to AI-generated FAQs.
Rating
4.8
feedback
8
chart
#12,348
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
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Less than a day
0%
-
Less than a month
62%
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Less than a year
12%
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More than a year
0%
Reviews Summary
Jekka, the AI app, has received overwhelmingly positive reviews from users. Customers appreciate its effectiveness in providing after-sales service and preventing losses. The app's language translation feature stands out as superior to other apps, making it a valuable tool for international businesses. Users have reported significant time savings and improved customer communication, leading to increased sales. However, there is a negative review highlighting issues with Jekka's intelligence, particularly in understanding product offerings and providing accurate responses. Additionally, the language barrier with a Chinese setup tutorial and limitations in order tracking functionality have been mentioned.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 1, 2024
This app is a lifesaver! I've been using this app for a couple of days and it gives perfect responses after I trained it on my FAQ and some data. It perfectly knows my products and even can recommend them to my customers. I was able to increase my sales because of this app by better communicating with my customers and helping them with all of their issues. I highly recommend to start using it right now, as you are going to save lots of time!
March 29, 2024
Works great and easy to set up. I was able to add it to the site and get it configured in minutes. It has a training section where I added in common questions like shipping info and it was able to answer that right away. For simple chat functionality, this is an easy win for customer service.
March 15, 2024
Love how Jekka adapts and learns from human customer service responses. It's like having an ever-evolving assistant!
Feb. 6, 2024
I've been using Jekka for a while now, and I'm continually impressed by its knowledge and accuracy. It's become an indispensable tool for managing my online store.
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