Fat Lad At The Back review for eDesk

4 / 5

Oct. 4, 2021

I don't love the interface if I am honest and due to a breakdown in communication at the start of the year (they didn't explain what the implications of removing an old channel was!) we have lost ALL of our historical communication with customers HOWEVER I would still recommend this app. CS is great and they usually sort stuff out pretty quickly.

Using app

Over 1 year

Total reviews

5

Average rating

4.0

Developer Reply

Hello Lynn, Thank you very much for your positive review. I would like to offer my apologies for the trouble you had at the start of the year. All our Customer support staff do or should be warning clients of the potential problems with channel removals on our platform. I'll review your case and feedback to all involved. Kind Regards Eamon Customer support

eDesk for Shopify
eDesk
4.7 star
41 reviews

eDesk - Helpdesk, Live Chat & AI Chatbot for Shopify

Developer
Shopify App Store