QuickReply
Marketing Automation to Recover Carts and Drive Sales
Rating
4.9
feedback
219
chart
#1,455
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
14%
-
Less than a year
66%
-
More than a year
16%
Reviews Summary
The reviews for the QuickReply Shopify App are overwhelmingly positive, highlighting its effectiveness in improving WhatsApp marketing, customer support, and engagement. Users appreciate the platform's automation features, clean interface, and seamless integration with Shopify. The support team, especially individuals like Neha Arora, Debanita, Saloni Madan, and Rochan Tripathi, receives high praise for their responsiveness, guidance, and proactive assistance. Customers mention that the app has been a game-changer for their businesses, making communication faster, smarter, and more efficient. However, there are a few mentions of the onboarding process being blocked by a prompt wall that requires booking a demo, which some users find inconvenient and a hindrance to using the app immediately.
Highlights
Review RSS Feed
All reviews
Feb. 12, 2026
We’ve had a smooth experience with QuickReply.ai, especially when it comes to WhatsApp automation. Setting up automated replies, chat flows, and order-related messages feels intuitive and saves a lot of manual back-and-forth. It’s particularly helpful for businesses that rely heavily on WhatsApp for customer engagement and want quick, structured responses without losing the personal touch. Their support team is responsive and genuinely helpful, which makes onboarding and troubleshooting much easier. The WhatsApp marketing tools and dashboard are clean and easy to navigate, from broadcasting campaigns to tracking conversations and performance, everything is accessible in one place.
Jan. 5, 2026
After you install it and setup with lots of steps which don't even work properly, you get blocked by a prompt wall in which they force you to book a demo in order to start using the app. In my opinion, this is a bad business model, since I maybe know how to use their platform or I just don't want a demo forced upon me.
Dec. 9, 2025
QuickReply has been extremely helpful in improving our WhatsApp marketing on Shopify, and their guidance made the setup effortless. They supported us step-by-step in creating effective campaigns that truly boosted engagement. The platform’s automation and clean interface saved us a lot of time. Thank you, Neha and QuickReply, for making our marketing process smoother and more impactful.
Nov. 27, 2025
QuickReply has been one of the best service providers we’ve worked with, especially when it comes to API support and execution. A special mention to our POC, Neha Arora she has truly been exceptional. Neha not only looks after everything end to end but also proactively suggests new ideas to help us improve our flows. No matter how small the doubt is, she always takes the time to clarify, guide, and ensure everything runs smoothly. Any issue we’ve ever raised has been resolved quickly because of her dedication. Really appreciate the support from the QuickReply teamhighly recommended!
Using app
About 1 year
Total reviews
2
Average rating
5.0
Sept. 22, 2025
“Game Changer for Customer Support & Engagement” QuickReply has been an amazing addition to our Shopify store. The onboarding process was smooth, and the support team (especially Debanita) has been extremely responsive and helpful right from setup to running our campaigns. The AI chat + helpdesk solution makes it so easy to handle customer queries instantly, improve engagement, and even drive conversions. The integration with Shopify is seamless, the interface is simple to use, and automation saves us a ton of time. Highly recommend QuickReply to any Shopify store owner looking to scale support and boost customer satisfaction. Definitely a must-have app!
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