QuickReply
Marketing Automation to Recover Carts and Drive Sales
Rating
4.8
feedback
215
chart
#1,540
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
14%
-
Less than a year
67%
-
More than a year
15%
Reviews Summary
QuickReply.ai has received a mix of positive and negative reviews from users. On the positive side, users appreciate the responsive customer support provided by the team, especially individuals like Neha Arora, Saloni Madan, and Debanita. The app is praised for its ease of use, particularly in setting up automated replies, chat flows, and order-related messages. Users find the platform intuitive and efficient for WhatsApp marketing, with features like abandoned cart recovery, automations, and broadcast campaigns being highlighted. Additionally, the seamless integration with Shopify and the user-friendly interface have been commended for improving customer engagement and communication. However, some users have faced issues with failed messages, prompting concerns about the app's reliability and the need for better monitoring of message delivery. There are also mentions of a prompt wall that requires users to book a demo, which some find inconvenient and unnecessary for using the app effectively.
Highlights
Review RSS Feed
All reviews
April 20, 2026
Really happy with QuickReply! Their customer support is super responsive, and the onboarding process was very easy. They guided us step by step and handled everything — we just needed to give our inputs. Made things so simple for us!
April 10, 2026
Not a great experience. We are facing major issues with failed messages with this tool. Also no check by any person to see if messages are getting delivered or not. We check and then we have to inform them. Also they just blame META for everything. They are responsible for integration and if any issues are there from Meta side, they should resolve it. So not a great experience. You are not paying for failed messages.
Feb. 12, 2026
We’ve had a smooth experience with QuickReply.ai, especially when it comes to WhatsApp automation. Setting up automated replies, chat flows, and order-related messages feels intuitive and saves a lot of manual back-and-forth. It’s particularly helpful for businesses that rely heavily on WhatsApp for customer engagement and want quick, structured responses without losing the personal touch. Their support team is responsive and genuinely helpful, which makes onboarding and troubleshooting much easier. The WhatsApp marketing tools and dashboard are clean and easy to navigate, from broadcasting campaigns to tracking conversations and performance, everything is accessible in one place.
Jan. 5, 2026
After you install it and setup with lots of steps which don't even work properly, you get blocked by a prompt wall in which they force you to book a demo in order to start using the app. In my opinion, this is a bad business model, since I maybe know how to use their platform or I just don't want a demo forced upon me.
Dec. 9, 2025
QuickReply has been extremely helpful in improving our WhatsApp marketing on Shopify, and their guidance made the setup effortless. They supported us step-by-step in creating effective campaigns that truly boosted engagement. The platform’s automation and clean interface saved us a lot of time. Thank you, Neha and QuickReply, for making our marketing process smoother and more impactful.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more