Rating
5.0
feedback
1
chart
#8,879
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The "HelpMate - FAQ & Help Center" app is praised for its ability to improve user convenience by providing quick access to FAQs, reducing support time, and minimizing the need for tickets. Users appreciate the floating button feature and the efficiency it brings to resolving customer queries.
Rating Breakdown
All reviews
May 22, 2024
Finally! A simple and elegant FAQ app that will allow embedded links to open in the same window instead of spawning a new tab. It took three other app installs, unhelpful help desks, and uninstalls to get here -- despite this function being such a simple thing to include. Thank you!
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