HelpMate ‑ FAQ & Help Center for Shopify

HelpMate ‑ FAQ & Help Center

Create FAQs for quicker assistance and reduce support time

Rating

5.0

feedback

1

Reviews

chart

#8,879

Shopify

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Reviews Summary

The "HelpMate - FAQ & Help Center" app is praised for its ability to improve user convenience by providing quick access to FAQs, reducing support time, and minimizing the need for tickets. Users appreciate the floating button feature and the efficiency it brings to resolving customer queries.

Rating Breakdown

  • 5
    100% (1 ratings)
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    0% (0 ratings)
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All reviews

5 / 5 Share

May 22, 2024

Finally! A simple and elegant FAQ app that will allow embedded links to open in the same window instead of spawning a new tab. It took three other app installs, unhelpful help desks, and uninstalls to get here -- despite this function being such a simple thing to include. Thank you!

Using app

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Total reviews

5

Average rating

4.8

All reviews

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