HelpMate ‑ FAQ & Help Center for Shopify

HelpMate ‑ FAQ & Help Center

Create FAQs for quicker assistance and reduce support time

Rating

5.0

feedback

1

Reviews

chart

#5,028

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The HelpMate - FAQ & Help Center app is praised for its ability to improve user convenience by providing quick access to FAQs, reducing support time, and minimizing support tickets. Users appreciate the floating button feature that allows easy access to frequently asked questions, ultimately streamlining the customer support process. However, there are not enough reviews to analyze at the moment.

Rating Breakdown

  • 5
    100% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2024

Finally! A simple and elegant FAQ app that will allow embedded links to open in the same window instead of spawning a new tab. It took three other app installs, unhelpful help desks, and uninstalls to get here -- despite this function being such a simple thing to include. Thank you!

Using app

--

Total reviews

5

Average rating

4.8

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more