HelpMate ‑ FAQ & Help Center for Shopify

HelpMate ‑ FAQ & Help Center

Create FAQs for quicker assistance and reduce support time

Rating

5.0

feedback

1

Reviews

chart

#7,970

Shopify

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Reviews Summary

The "HelpMate - FAQ & Help Center" app is praised for its ability to create FAQs for quicker assistance and reduce support time. Users appreciate the convenience of having a help button on the store and access to frequently asked questions with a single click. The app is said to efficiently help clients by providing common FAQs and answers, ultimately reducing support calls and tickets. However, there are not enough reviews to analyze at this time.

Rating Breakdown

  • 5
    100% (1 ratings)
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All reviews

5 / 5 Share

May 22, 2024

Finally! A simple and elegant FAQ app that will allow embedded links to open in the same window instead of spawning a new tab. It took three other app installs, unhelpful help desks, and uninstalls to get here -- despite this function being such a simple thing to include. Thank you!

Using app

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Total reviews

7

Average rating

4.9

All reviews

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