HelpMate ‑ FAQ & Help Center for Shopify

HelpMate ‑ FAQ & Help Center

Create FAQs for quicker assistance and reduce support time
FAQ
Developer
GroPulse
Rating
5.0
Feedback
1
Reviews
Chart
#12,010
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The HelpMate - FAQ & Help Center app is praised for its ability to improve user convenience by providing quick access to FAQs, reducing support time, and minimizing support tickets. Users appreciate the floating button feature that allows easy access to frequently asked questions, ultimately enhancing the customer experience. However, there are not enough reviews to analyze at the moment.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 0%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
May 22, 2024

Finally! A simple and elegant FAQ app that will allow embedded links to open in the same window instead of spawning a new tab. It took three other app installs, unhelpful help desks, and uninstalls to get here -- despite this function being such a simple thing to include. Thank you!

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