Herodesk for Shopify

Herodesk

A simpler and cheaper helpdesk & live-chat tool

Developer
View on App Store

Rating

5.0

feedback

4

Reviews

chart

#2,443

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    100%
  • More than a year
    0%

Reviews Summary

Herodesk is highly praised by users for its ease of use, comprehensive features, and excellent customer support. Users appreciate how the app streamlines their daily tasks, improves customer service, and integrates seamlessly with Shopify. The support team is responsive and continuously works on enhancing the app with new features. However, some users may find the app lacking in advanced customization options or specific functionalities tailored to their unique needs. Overall, Herodesk receives glowing reviews for its efficiency and user-friendly interface, making it a valuable tool for growing online shops.

Highlights

Ease of use and comprehensive features
Excellent customer support
Integration with Shopify
Efficiency in handling customer service
Lack of advanced customization options

Rating Breakdown

  • 5
    100% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 2, 2025

Vi har brugt Herodesk i nogle måneder og er super glade for det. Det gør vores hver dag meget nemmere og mere overskuelig. Og vi sikrer at vi ikke taber nogle kunder imellem 2 stole. Systemet er gennemtænkt og byder på mange forskellige funktioner såsom lynsvar, smartmapper, sidesamtaler og lign. Supporten er fantastisk - svarer med det samme og justerer hvis det er nødvendigt. Og udvikler hele tiden på nye funktioner, der gør vores hverdag endnu nemmere. 10 stjerner til Herodesk hvis jeg kunne give det. Mange hilsner Kristina Ejer Astma Allergi Shoppen

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2025

Must have til voksende shops som oplever at antallet af kundehenvendelser sætter begrænsninger i hverdagen. Vi er rigtig glade for at bruge det.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Fantastisk værktøj til at gøre dagen nemmere og service i topklasse

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Kan virkeligt anbefale Herodesk. Super god og simpel kundeservice app, som gør det nemmere at håndtere vores kundeservice. Derover er der integration til Shopify, så man kan se kundernes info og ordre - super effektivt!!

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more