Herodesk for Shopify

Herodesk

A simpler and cheaper helpdesk & live-chat tool

Developer
View on App Store

Rating

5.0

feedback

5

Reviews

chart

#2,670

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    80%
  • More than a year
    0%

Reviews Summary

Herodesk is highly praised by users for its ease of use, efficiency, and top-notch customer service. Users appreciate the system's well-thought-out features like quick responses, smart mapping, and side conversations. The support team is described as fantastic, providing immediate responses and continuous improvements to make daily tasks easier. Integration with Shopify is highlighted as a major benefit, allowing users to access customer information and orders seamlessly. Overall, Herodesk receives glowing reviews for its effectiveness in streamlining customer service operations and enhancing the overall user experience.

Highlights

Ease of use and efficiency
Top-notch customer service
Well-thought-out features
Continuous improvements
Integration with Shopify

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2025

Rigtig god til at håndtere alle henvendelser i kundeservice. Kan klart anbefale!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

Vi har brugt Herodesk i nogle måneder og er super glade for det. Det gør vores hver dag meget nemmere og mere overskuelig. Og vi sikrer at vi ikke taber nogle kunder imellem 2 stole. Systemet er gennemtænkt og byder på mange forskellige funktioner såsom lynsvar, smartmapper, sidesamtaler og lign. Supporten er fantastisk - svarer med det samme og justerer hvis det er nødvendigt. Og udvikler hele tiden på nye funktioner, der gør vores hverdag endnu nemmere. 10 stjerner til Herodesk hvis jeg kunne give det. Mange hilsner Kristina Ejer Astma Allergi Shoppen

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2025

Must have til voksende shops som oplever at antallet af kundehenvendelser sætter begrænsninger i hverdagen. Vi er rigtig glade for at bruge det.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2025

Fantastisk værktøj til at gøre dagen nemmere og service i topklasse

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Kan virkeligt anbefale Herodesk. Super god og simpel kundeservice app, som gør det nemmere at håndtere vores kundeservice. Derover er der integration til Shopify, så man kan se kundernes info og ordre - super effektivt!!

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more