HideShip:Hide Shipping Methods
HideShip: Hide, sort & rename Shipping Methods
Rating
4.8
feedback
61
chart
#649
Reviews Over Time
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Time spent using app
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Less than an hour
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Reviews Summary
HideShip is highly praised for its excellent customer support, with users highlighting the responsiveness and effectiveness of the support team, particularly mentioning Fabio and Andrea. The app itself is commended for its ability to solve complex shipping issues, such as customizing shipping rates based on specific criteria and hiding unwanted shipping methods. Users appreciate the user-friendly interface and the app's seamless integration with Shopify. However, there are some concerns raised about the limitations of the customization features on certain paid plans and difficulties in reaching support in some cases.
Highlights
Rating Breakdown
All reviews
Oct. 23, 2024
I have been using Hideship for about 8 months now. The basic features I understood on my own were working very well. I came up with a new scenario that I needed to help find a way to offer free shipping AND discount on products for certain members. Fabio took a concerned interest in my business problem I was trying to solve. He even took the time to get on a call directly with me to walk through what my business issue was and work through options on how to solve them in this area. His guidance found me a solution that is doing exactly what I needed and I am extremely happy with the answer. Very impressive they he cared enough to take the time to work directly with me to understand the issue and help find resolutions for the issue. I would highly recommend this app if you are having issues with shopify's limitations with shipping methods. Well worth the small monthly fee, have more features than I knew about and does exactly what it says.
Thank you very much for your review 😊
Oct. 22, 2024
Awesome Support! Fabio is doing a great job helping us to setup and integrate the app properly!
Thanks you for your kind words, it's a pleasure to help our customers 😊
Oct. 9, 2024
the app works exactly as it says and the support team is super professional and prompt. They solved the problem we encountered in just a few minutes.
Thanks you for your kind words, it's a pleasure to help our customers 😊
Oct. 9, 2024
We use this app to implement quite a few complex dynamic delivery charges. When I faced an issue Fabio quickly looked into this and worked with his technical team to enable me to achieve the rules that I needed. Great experience!
Thanks you for your kind words, it's a pleasure to help our customers 😊
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