HideShip:Hide Shipping Methods for Shopify

HideShip:Hide Shipping Methods

HideShip: Hide, sort & rename Shipping Methods

Rating

4.8

feedback

64

Reviews

chart

#782

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    19%
  • Less than a month
    28%
  • Less than a year
    41%
  • More than a year
    0%

Reviews Summary

The HideShip app has received overwhelmingly positive reviews from users, with many highlighting the excellent customer support provided by Fabio and Andrea. Users appreciate how the app effectively solves issues related to Shopify's limitations with shipping methods, offering features that exceed expectations. The app's user-friendly interface, quick setup, and ability to customize shipping methods based on various criteria have been praised. Additionally, the prompt and efficient support from the development team, especially in resolving customization issues, has been a standout feature. However, there have been a few concerns raised, such as limitations on customization features in certain plans and difficulties in reaching support for assistance.

Highlights

Excellent customer support provided by Fabio and Andrea
Effective solution for Shopify's shipping limitations
User-friendly interface and customizable shipping methods
Prompt and efficient support from the development team
Concerns about limitations on customization features and support accessibility

Rating Breakdown

  • 5
    92% (59 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2024

fast attention and good app

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

Dec. 4, 2024

This app helped us tremendously during BFCM. Three of our high-demand SKUs went out of stock during the sale, but more inventory was hitting our warehouse right after Cyber Monday. We decided to continue selling the products going on backorder. Knowing these products would result in a 2-3 day fulfillment delay we used Hideship to hide our express shipping options if the customer had any of these items in their cart. Normally we go into a full code-freeze during BFCM, but this app gave us the confidence that we could make this critical change for the thousands of orders impacted.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

Dec. 3, 2024

Great app and excellent customer support. Fabio helped me set up my rules very quickly.

Using app

41 minutes

Total reviews

12

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

Nov. 15, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

Oct. 23, 2024

I have been using Hideship for about 8 months now. The basic features I understood on my own were working very well. I came up with a new scenario that I needed to help find a way to offer free shipping AND discount on products for certain members. Fabio took a concerned interest in my business problem I was trying to solve. He even took the time to get on a call directly with me to walk through what my business issue was and work through options on how to solve them in this area. His guidance found me a solution that is doing exactly what I needed and I am extremely happy with the answer. Very impressive they he cared enough to take the time to work directly with me to understand the issue and help find resolutions for the issue. I would highly recommend this app if you are having issues with shopify's limitations with shipping methods. Well worth the small monthly fee, have more features than I knew about and does exactly what it says.

Using app

5 months

Total reviews

21

Average rating

5.0

Developer Reply

Thank you very much for your review 😊

All reviews

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