HideShip:Hide Shipping Methods for Shopify

HideShip:Hide Shipping Methods

HideShip: Hide, sort & rename Shipping Methods

Rating

4.8

feedback

61

Reviews

chart

#649

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    20%
  • Less than a month
    30%
  • Less than a year
    39%
  • More than a year
    0%

Reviews Summary

HideShip is highly praised for its excellent customer support, with users highlighting the responsiveness and effectiveness of the support team, particularly mentioning Fabio and Andrea. The app itself is commended for its ability to solve complex shipping issues, such as customizing shipping rates based on specific criteria and hiding unwanted shipping methods. Users appreciate the user-friendly interface and the app's seamless integration with Shopify. However, there are some concerns raised about the limitations of the customization features on certain paid plans and difficulties in reaching support in some cases.

Highlights

Excellent customer support and responsiveness
Effective in solving complex shipping issues
User-friendly interface and seamless integration with Shopify
Limitations of customization features on certain paid plans
Difficulties in reaching support in some cases

Rating Breakdown

  • 5
    92% (56 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2024

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

Oct. 23, 2024

I have been using Hideship for about 8 months now. The basic features I understood on my own were working very well. I came up with a new scenario that I needed to help find a way to offer free shipping AND discount on products for certain members. Fabio took a concerned interest in my business problem I was trying to solve. He even took the time to get on a call directly with me to walk through what my business issue was and work through options on how to solve them in this area. His guidance found me a solution that is doing exactly what I needed and I am extremely happy with the answer. Very impressive they he cared enough to take the time to work directly with me to understand the issue and help find resolutions for the issue. I would highly recommend this app if you are having issues with shopify's limitations with shipping methods. Well worth the small monthly fee, have more features than I knew about and does exactly what it says.

Using app

5 months

Total reviews

21

Average rating

5.0

Developer Reply

Thank you very much for your review 😊

5 / 5 Share

Oct. 22, 2024

Awesome Support! Fabio is doing a great job helping us to setup and integrate the app properly!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure to help our customers 😊

5 / 5 Share

Oct. 9, 2024

the app works exactly as it says and the support team is super professional and prompt. They solved the problem we encountered in just a few minutes.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure to help our customers 😊

5 / 5 Share

Oct. 9, 2024

We use this app to implement quite a few complex dynamic delivery charges. When I faced an issue Fabio quickly looked into this and worked with his technical team to enable me to achieve the rules that I needed. Great experience!

Store

Invopak

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure to help our customers 😊

All reviews

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