HideShip:Hide Shipping Methods
The reviews are overwhelmingly positive, with most users praising the app for solving shipping and checkout customization problems that Shopify’s native tools could not handle. Merchants repeatedly mention that it works as advertised for hiding, sorting, renaming, and reordering shipping methods, and that it is especially useful for complex setups such as DTC and B2B stores, mixed carts, postcode-based rules, product/collection-based rules, and special cases like backorders or weekend delivery cutoffs. Many reviewers also highlight that the app is intuitive, lightweight, easy to set up, and flexible enough to handle advanced shipping logic without requiring code-heavy workarounds. A major strength in the reviews is the support team, which is described as fast, knowledgeable, patient, and proactive. Several customers mention specific support staff by name and praise them for troubleshooting quickly, joining calls or video chats, checking logs, and even helping build custom solutions. The main negative feedback is limited but important: one reviewer reported plan limitations that did not meet their needs, a broken advanced date-based customization feature, and difficulty contacting support. Overall, the app is seen as highly effective and valuable, with the strongest recurring praise centered on functionality and exceptional customer service.
Great app for hiding rates and customising shopify ordering of shipping methods. Customer service is great too!
Thank you very much for your review, we really appreciate your support 😊
Very flexible app with a lot of possibilities, even for more complex shipping setups. We use different rules for DTC, B2B, plants, products and mixed carts, and HideShip gives us the flexibility to manage all of this properly. We also had an intermittent issue that was difficult to reproduce, and their support team went above and beyond by checking the Shopify Function logs and identifying the exact cause. Their investigation helped us resolve the problem quickly. Great app, very powerful, and excellent support.
Thank you very much for your review, we really appreciate your support 😊
Working as advertised! We have a blended D2C and B2B site with different shipping rules. Shopify's native shipping setup wouldn't work for us. Enter HideShip and problem solved! Setup was straightforward, and when I ran into an issue, Fabio, on the support team got right back to me, and was able to easily troubleshoot and fix my issue. So far so good and great support!!
Thank you very much for your review, we really appreciate your support 😊
Esperienza molto positiva, assistenza impeccabile. Consigliati al 100%
Grazie mille per la recensione positiva 😊
Very helpful customer support. Fulfills our shipping needs at a great value.
Thank you very much for your review, we really appreciate your support 😊
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