Hitsteps Analytics for Shopify

Hitsteps Analytics

Hitsteps Realtime Website Analytics

Developer
View on App Store

Rating

4.9

feedback

24

Reviews

chart

#3,627

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    58%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, detailed analytics, and helpful insights. Many users appreciate the app's ability to track customer activity, provide real-time data, and offer valuable information for making business decisions. The app is compared favorably to other analytics tools like Google Analytics, with users finding it more user-friendly and informative. However, there is a mention of limited functionality for certain features like Heatmaps without the Pro plan. On the negative side, one user criticized the app's UI and unresponsive customer service, suggesting alternative apps for ease of use and better support.

Highlights

Positive user experience and ease of use
Detailed analytics and valuable insights
Comparison to other analytics tools like Google Analytics
Limited functionality without Pro plan
Criticism of UI and customer service

Rating Breakdown

  • 5
    96% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 28, 2023

Really enjoyed my free trial, strongly considering signing up for the full membership. Shopify analytics are not enough on it's own and this was very easy to use.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

I love this app. It perfectly lets me see where my website's visitors and where they came from and where they are located. Totally ideal for my needs.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Very easy to check interesting data and insights, easier than in Analytics. Useful menu that make easier to navigate

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 20, 2022

The app is easy to use and enables you to track the number of users online. In addition, the application allows tracking the visitor's activities. The application layout is well designed allowing us to navigate easily to the menu required. We will recommend the application to anyone who wants to monitor the activity on their website and get excellent customer service.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2022

This is my favourite app. On Shopify's basic plan you get very minimal data, so I use Hitsteps for tracking sales data

Using app

Over 1 year

Total reviews

4

Average rating

5.0

All reviews

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