HK Shipping Labels: SF Express
Create SF Express (順豐) shipping labels directly from your shop
Rating
4.1
feedback
5
chart
#1,752
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Wave Ecom app are mixed, with both positive and negative feedback. Customers appreciate the instant and effective customer service provided by the app developers, as well as their assistance in fixing technical issues. However, there are concerns raised about the lengthy registration process, lack of support for subscription-based shops, and unresponsiveness from the support team. Despite these drawbacks, some users find the app to be essential for Hong Kong retailers, praising the excellent and professional customer service.
Highlights
Rating Breakdown
All reviews
Jan. 25, 2024
The customer services of the wave ecom is instant and effective! Thanks for aiding us to fix the technical problems.
Aug. 23, 2022
Unfortunately 3-4 weeks that are requested to wait to register after the app instalment is not an acceptable timeline in modern digital world.
Thanks for your review. We'd like to expedite the process but we need to wait for SF Express to approve.
Jan. 17, 2022
App is useless for subscription based shops. Can not import any of my customers and when I contacted support about this I never heard back. Too bad as it had a lot of potential.
Thanks for your review. We received your inquiry email about the API authorization process on Jan 10 and followed up on it on the same day. However, we did not receive any inquiry regarding the import of customers. If you have further questions about our app, please feel free to send your inquiry to [email protected] and our support team will be happy to help. Thank you!
June 6, 2021
bad experience. the app has been installed for weeks and SF express hasn't ever contacted us to activate the account. Very disappointed.
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