HK Shipping Labels: SF Express for Shopify

HK Shipping Labels: SF Express

Create SF Express (順豐) shipping labels directly from your shop

Rating

4.7

feedback

7

Reviews

chart

#2,282

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

The HK Shipping Labels: SF Express app has received mixed reviews from users. Positive aspects highlighted include its efficiency in printing labels, simplifying the fulfillment process, and seamless integration with SF Express and Shopify. Users also appreciate the excellent customer service provided by the Wave Commerce team. On the other hand, negative feedback revolves around the lengthy registration process, especially the 3-4 week wait time, which is deemed unacceptable in today's digital age. Some users also faced issues with the app's functionality, particularly for subscription-based shops, where importing customers was a challenge and support responses were lacking.

Highlights

Efficient label printing and fulfillment process
Excellent customer service
Lengthy registration process
Issues with functionality for subscription-based shops
Lack of support response

Rating Breakdown

  • 5
    57% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    14% (1 ratings)
  • 1
    29% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 7, 2024

A great app to efficiently print labels and simplify the fulfillment process that integrated with SF Express and Shopify directly.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2024

I highly recommend the HK Shipping Labels: SF Express app to any Hong Kong-based Shopify merchant looking to simplify their shipping operations. The excellent customer service from the Wave Commerce team has also been a great added benefit.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

The customer services of the wave ecom is instant and effective! Thanks for aiding us to fix the technical problems.

Store

MH Pro

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your support. We'll continue our effort of supporting our HK merchants. :)

1 / 5 Share

Aug. 23, 2022

Unfortunately 3-4 weeks that are requested to wait to register after the app instalment is not an acceptable timeline in modern digital world.

Using app

10 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your review. We'd like to expedite the process but we need to wait for SF Express to approve.

2 / 5 Share

Jan. 17, 2022

App is useless for subscription based shops. Can not import any of my customers and when I contacted support about this I never heard back. Too bad as it had a lot of potential.

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for your review. We received your inquiry email about the API authorization process on Jan 10 and followed up on it on the same day. However, we did not receive any inquiry regarding the import of customers. If you have further questions about our app, please feel free to send your inquiry to [email protected] and our support team will be happy to help. Thank you!

All reviews

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