HK Shipping Labels: SF Express
Create SF Express (順豐) shipping labels directly from your shop
Rating
4.5
feedback
6
chart
#2,398
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
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Less than a day
0%
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Less than a month
17%
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Less than a year
50%
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More than a year
0%
Reviews Summary
The reviews for the Wave Ecom app are mixed, with both positive and negative feedback. On the positive side, customers appreciate the instant and effective customer service provided by the app team. Users are grateful for the quick assistance in fixing technical issues. However, on the negative side, there are complaints about long waiting times for registration after app installation, with some users finding the 3-4 week timeline unacceptable in today's digital world. Additionally, there are concerns about the app's functionality for subscription-based shops, as users report difficulties in importing customers and lack of response from support. Despite these drawbacks, the app is praised for its professionalism and customer service by some users, indicating its potential for improvement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 15, 2024
I highly recommend the HK Shipping Labels: SF Express app to any Hong Kong-based Shopify merchant looking to simplify their shipping operations. The excellent customer service from the Wave Commerce team has also been a great added benefit.
Jan. 25, 2024
The customer services of the wave ecom is instant and effective! Thanks for aiding us to fix the technical problems.
Thank you so much for your support. We'll continue our effort of supporting our HK merchants. :)
Aug. 23, 2022
Unfortunately 3-4 weeks that are requested to wait to register after the app instalment is not an acceptable timeline in modern digital world.
Thanks for your review. We'd like to expedite the process but we need to wait for SF Express to approve.
Jan. 17, 2022
App is useless for subscription based shops. Can not import any of my customers and when I contacted support about this I never heard back. Too bad as it had a lot of potential.
Thanks for your review. We received your inquiry email about the API authorization process on Jan 10 and followed up on it on the same day. However, we did not receive any inquiry regarding the import of customers. If you have further questions about our app, please feel free to send your inquiry to [email protected] and our support team will be happy to help. Thank you!
June 6, 2021
bad experience. the app has been installed for weeks and SF express hasn't ever contacted us to activate the account. Very disappointed.
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