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Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ease of setup and customization, especially with the help of the support team, particularly Henry. The app is praised for improving the user experience on the website and providing quick and helpful solutions. Users also highlight the app's features and customizability, making the shopping experience more convenient and enjoyable. The outstanding customer support, particularly from Henry, is a common theme in the positive reviews, with users commending the prompt and professional assistance provided. On the negative side, there are complaints about the app not working properly, specifically with non-variant items not being added to the cart. Users mention difficulties in getting a response from the support team, with emails and chat messages going unanswered for an extended period. Lack of support and functionality issues seem to be the main concerns raised by dissatisfied users.