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The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's intuitiveness and user-friendly interface. The free app is praised for its features and customizability, making the shopping experience more convenient and enjoyable. Customers also highlight the impeccable support provided by Henry, who is responsive, professional, and helpful. Henry's dedication to resolving issues promptly and offering personalized assistance has been a standout feature for many users. However, on the negative side, there are complaints about the app not working properly on non-variant items, lack of support responsiveness, and blaming themes for issues. Some users have expressed frustration with the poor support experience, mentioning delays in responses and difficulty in getting issues resolved.
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App is not working! No support or reply. do not reply to emails or chat!!
Unfortunately I hit a stale mate again trying to get support. Initially after leaving a 1 star review they reached our to resolve as it impacted their overall rating but I guess old habits die hard - help has been really poor, with them blaming the theme I used (Prestige - a very common theme). Will look for another app that provides reasonable support
awesome app, i just installed, totally RECOMMEND
5/5 Thanks to Henry for listening to my bespoke requirements - This definitely helps me and hopefully for the great future of the APP.
Very easy to setup and customize with basic CSS knowledge. Henry was especially helpful with updates needed to properly integrate the app. This is very useful when improve UX for your website.
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