HKT: Quick View ‑ Add To Cart
The reviews for the Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's user-friendly interface, intuitive features, and the quick and helpful support provided by Henry, a member of the support team. Customers have mentioned that the app is easy to set up and customize, even for those with basic CSS knowledge. The free app is praised for its functionality and the improvement it brings to the user experience on the website. Henry's responsiveness and dedication to solving issues promptly have been highlighted in multiple reviews, making the support service a standout feature of the app. However, there are negative reviews mentioning issues with the app not working properly, lack of support response, and blaming themes for compatibility problems. Some users have expressed frustration with the poor support received and the app's limitations in certain scenarios.
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App is not working! No support or reply. do not reply to emails or chat!!
The app is only working on variant items, the non variant items it is not adding to the cart. emailed them several times, and tried contacting via chat. no response in 2 weeks!
Unfortunately I hit a stale mate again trying to get support. Initially after leaving a 1 star review they reached our to resolve as it impacted their overall rating but I guess old habits die hard - help has been really poor, with them blaming the theme I used (Prestige - a very common theme). Will look for another app that provides reasonable support
Love this app, quite intuitive and user-friendly. Despite being a free app, the support is impeccable. Henry from the support team was super responsive and helped me fix a few layout issues within minutes. Keep up the great work, and special mention to Henry for giving me dedicated attention and support.
awesome app, i just installed, totally RECOMMEND
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