HKT: Spin Wheel ‑ Email Pop Up
Game popup for customer engagement to grow Email subscribers
Rating
4.9
feedback
20
chart
#2,253
All reviews
Rating Breakdown
Review RSS Feed
Feb. 19, 2024
The customer service is good. Henry replied promptly and patient. Helped us with the issue via remote control.
Oct. 23, 2023
This app is honestly very complete, highly customisable and offer many different options to set-up what you are looking for. The customer service is awesome, and does not hesitate to work extra time at night (S/O to Henry ), and will for sure find a solution to your issue.
Oct. 21, 2023
Nice app with all fonctionnalities, and free for the starters. We love you. Come to see your work : www.univers-d-ange.com
June 18, 2023
The Best app
Hello, I'm sorry for this inconvenience. Our server has had an unexpected problem. We are checking and fixing it. I will notify to you soon when we're done. Alice UPDATED: We have fixed this issue. Could you check it again? Best regards, Alice
May 2, 2023
i loved the app as it increase my roas from day 1. i suggest all other sellers to use their service
May 1, 2023
The games are fun. The app is self-explanatory. I hope it drives a lot of sales agents. But I don’t like is that this have to be a minimum of 100 characters.
April 23, 2023
What fantastic customisations are available, can't believe this app has so much to offer and isn't blowing up yet! Thank you so much for all the effort and work and in making something nobody can resist once they download the app!
March 21, 2023
Great app. Does what every paid app does and more. They are quick to answer questions and fixes issues as needed, if you are ever to come across one. Really great experience overall. I'd highly recommend them. And, it's free... What more would you need? Thanks, team (especially Alice).
Feb. 13, 2023
the app does not work, i reach out to them but got no response at all. they have nice features on the app but i wish it would work. UPDATE Hi this is tina one of the customer service rep. I am writing to tell you to Stop emailing, commenting, and messaging us nonstop, it's against shopify policy, and you will be reported if you continue this harassment. The review will not be changed because it's an honest review. We are a business ourselves and customer honest review regardless of 1 or 5 stars help us better our business. We will never email, comment or harass customers about their honest review, which is what you continue to do every day. And we will update the review with this message
Hi there, I am very sorry for this inconvenience. I just read your email and replied. I look forward to your response so I can help you. Alice UPDATE: Hello, I had stopped message you a long time ago. I still don't understand why you use our app within 1 day and review us like that. It's really unfair that you don't reply to any of our messages when we contact you. You did not give us a chance to clarify and resolve your issue :( We really tried a lot to develop free apps for you! Alice
Dec. 5, 2022
I searched all over the app store to find this type of specific app and it was an amazing find. I'm excited about all the amazing results it is brining to my store!
Dec. 2, 2022
Great app. Highly recommend for growing businesses and I thank you @HKTApps for making my life so much easier. I appreciate it
Dec. 1, 2022
Love the app, and great support from the team. It's the perfect app I was looking for. I can't ask for more.
Nov. 29, 2022
I was looking for something to allow my customers to spin to win, this app is perfect and super easy to set up and can customise to my shop theme
Nov. 25, 2022
good will continue to use app hope it does well with my store to get sales and have customers to keep coming back
Dec. 4, 2023
[ACTUALIZACIÓN 04/12/2023] Me han ayudado a realizar la integración personalizada con mi CRM. [ACTUALIZACIÓN] El equipo de soporte ya ha arreglado el problema, justo después de poner la reseña negativa. En la caja del formulario no se registra el nombre del suscriptor, ya he mandado varios mensajes y no he obtenido respuesta del soporte técnico. La exportación de datos tampoco funciona correctamente y no exporta los datos necesarios para registrar un usuario manualmente.
[UPDATED 29/11/2023] Hello, I'm very sorry for this inconvenience. Upon receiving your feedback, we promptly checked and resolved the issue. Currently, you should be able to access it normally. We have sent you an email to provide further clarification on this matter. We look forward to receiving your feedback.